Duties and Responsibilities:

Exceed client expectations by way of practising patron promoting techniques.
Adhere to inventory loss controls in store.
Ensure character objectives are met consistently.
Ability to maximise and power income by using figuring out possibilities to enlarge turnover.
Maintain housekeeping, uphold our visible merchandising requirements to optimise sales.
Create an inspiring environment. Have fun.
Transact all purchases – receive, confirm and techniques all repayments such as cash, cards, vouchers, coupons and any different suited payments.
Ensure all out going stock/ items/ scripts are scanned and paid for.
Process all loyalty playing cards together with these of accelerated partners.
Establish a expert relationship with clients and grant friendly, helpful, courteous help and recommendation to all customers.
Report client compliments and complaints to management.
Attend to all client inventory queries and make certain that they dealt with and resolved.

Behavioral Requirements:

Honesty in dealing with money and finances.
Building & keeping relationships
Innovation & alternate management
Thinking adaptability
Taking ownership
Problem solving
Trustworthy and honest
Time management
Exceptional client service

Minimum Requirement.

Essential:

Matric or Equivalent
Up to 6 months retail ride

Special stipulations of employment:

Clear Credit and Criminal record
Willing and in a position to work retail hours.
South African citizen

apply here

Sales Assistant Responsibilities: A Comprehensive Guide

Imagine this: a busy sales rep is about to close a major deal, but they can’t find the client’s updated contract. A skilled sales assistant steps in, locates the document in seconds, and saves the sale. The impact of a great sales assistant is often underestimated. Understanding their wide-ranging responsibilities is vital for any sales team’s triumph. The demand for skilled sales assistants is rising. They bring value to businesses of all sizes.

Supporting Sales Team Operations

Sales assistants are the unsung heroes who keep things running smoothly. They handle tasks that allow sales reps to focus on what they do best: selling! Their operational skills are a core part of a successful sales org.

Managing Sales Team Schedules and Appointments

Sales assistants handle calendars for sales teams. They prioritize appointments and ensure time is managed well. For example, they might use scheduling software such as Google Calendar or Calendly. They make sure everyone knows where they need to be. It helps avoid double-booking or missed meetings.

Preparing Sales Reports and Presentations

Collecting data is a must for a sales team. Assistants are vital when generating reports. They make presentations that highlight key metrics. These metrics might include sales figures or lead generation numbers. This helps the sales team see how they are doing.

Maintaining Customer Databases

Customer information must be up-to-date and accurate. CRM software like Salesforce or HubSpot is often used. Sales assistants enter data and ensure everything is correct. This helps personalize sales efforts. It prevents embarrassing errors.

Providing Customer Service and Support

Sales assistants often deal with customers directly. Their work impacts customer happiness. That is why customer service is a large part of their daily tasks.

Answering Customer Inquiries

Sales assistants handle phone calls and emails. They respond to online questions. They need product knowledge and clear communication skills. They’re often the first point of contact for clients. Quick and helpful answers matter.

Resolving Customer Issues

Dealing with customer complaints is not easy. Assistants try to fix things. If they can’t, they pass the issue to someone who can. They want to make sure customers are happy. This is a key part of their role.

Processing Orders and Returns

Sales assistants process orders and handle returns. They make sure everything is correct. They also manage inventory. Accuracy is crucial for customer satisfaction. It also prevents losses.

Administrative and Clerical Duties

There are a lot of admin tasks sales assistants handle. These tasks keep the sales team organized. It allows the reps to do their job.

Handling Correspondence and Communications

Sales assistants manage emails. They draft letters. They handle other communications for the team. Their writing must be professional and clear. This is vital for a company’s image.

Maintaining Office Supplies and Equipment

Ordering supplies and managing inventory are very important. Assistants ensure office equipment works well. This keeps the office running. It also avoids unexpected problems.

Filing and Organizing Documents

Assistants organize digital and paper documents. These include contracts and invoices. They create a system for finding things quickly. Good organization saves time. It also reduces stress.

Supporting Marketing Efforts

Sales assistants often help with marketing. They can play a large role in lead generation. This is something that can benefit the company overall.

Assisting with Marketing Campaigns

Preparing marketing materials is a task for assistants. They also manage email lists. Tracking campaign results is another thing they might do. This helps improve marketing efforts.

Generating Leads and Qualifying Prospects

Assistants can find leads. They do initial research. They also qualify prospects. This helps the sales team focus on the best leads. Qualifying leads can boost success.

Conclusion

Sales assistant responsibilities are many and varied. They are vital to the sales team’s success. If you’re a sales assistant, focus on improving your skills. If you run a business, make sure this role is optimized. Want to learn more about improving your sales team? Contact us today!