Requirements

Grade 12 / NQF 4
Numerate
Able to operate nicely below pressure
Clean Criminal Record
Precise and accurate
Duties and Responsibilities
Balance Fuel income after each quit of shift
Identify discrepancies and be in a position to clear up Problems
Customer service
Ensure that the consumer obtained the right gasoline as required through the automobile and requested by way of the customer
Skills
Decision making
Problem definition and analyses
Team Work
Written Communication
Compliance
Organizing
Planning
Personal resilience

Other Information

The enterprise can expire jobs at any time at their very own discretion.
VKB Group and/or its subsidiary corporations will use any private information accumulated via the job possibilities area of this internet site for recruitment functions solely and, ought to your software be successful, for functions related with your employment.
VKB Group is an equal possibility employer. VKB Group’s permitted Employment Equity Plan and Targets will be regarded as phase of the recruitment procedure aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities

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Fuel Attendant Responsibilities: A Comprehensive Guide

Ever pulled up to a busy gas station? You’re greeted by a fuel attendant, right? They’re more than just someone who pumps gas. They’re essential to keeping things running smoothly. They make sure customers are happy. So, what exactly does a fuel attendant do? This guide breaks down the many responsibilities that make them so important.

Pumping Fuel and Providing Customer Service

Fuel attendants do more than just pump gas. They’re the face of the gas station. Great customer service is key.

Operating Fuel Pumps Safely and Efficiently

Fuel attendants know their pumps. They handle different fuel types with care. Safety is first. They make sure no one smokes nearby. Engines must be off while fueling. They’re trained to prevent spills.

Assisting Customers with Fuel Selection and Payment

Choosing the right fuel can be tricky. Fuel attendants help customers pick the correct fuel grade. They process payments. Cash, cards, or mobile payments, they handle it all. Accuracy is important. They ensure every transaction is correct. A smile can go a long way.

Addressing Customer Inquiries and Complaints

Got a question about fuel? Need help with something at the station? Fuel attendants are there. They answer questions about services or policies. Sometimes, customers get upset. Attendants are trained to calm situations. They find solutions to keep everyone happy. This role can be more difficult than it seems.

Maintaining Station Cleanliness and Safety

A clean gas station is a safe gas station. Fuel attendants help keep everything tidy. This is another essential fuel attendant duty.

Cleaning Fuel Pumps and Surrounding Areas

Pumps get dirty. Spills happen. Fuel attendants clean pumps often. They also clean around the pumps. This prevents hazards. It keeps the area safe for everyone. A tidy space makes a good impression.

Monitoring Fuel Levels and Reporting Discrepancies

Fuel attendants check fuel levels. They look for leaks. They watch for shortages. If something’s wrong, they tell management. This helps prevent problems.

Enforcing Safety Regulations and Emergency Procedures

Safety rules are there for a reason. Fuel attendants enforce them. No open flames. Spill containment is important. They know what to do in emergencies. Accidents or medical incidents, they are ready to respond.

Performing Basic Vehicle Maintenance Checks

Some fuel attendants offer extra services. These help customers and add value.

Checking and Topping Off Fluid Levels (Oil, Water, Washer Fluid)

Need your oil checked? How about your water or washer fluid? Attendants can check these. They add fluids safely. This helps keep your car running smoothly. Remember, they know their limits.

Inspecting Tire Pressure and Adding Air

Tire pressure matters. Attendants check it. They look for problems. They add air to the correct pressure. This improves safety and fuel efficiency.

Cleaning Windshields and Headlights

Dirty windshield? Cloudy headlights? Attendants can clean these. This improves visibility. Safety is the main goal. Happy customers are a bonus.

Handling Cash and Inventory Management

Fuel attendants manage money and products. This part of the job requires attention to detail.

Managing Cash Register and Balancing Transactions

Handling cash is a big responsibility. Attendants give correct change. They balance the register at the end of their shift. Accuracy prevents problems.

Stocking Shelves and Monitoring Inventory

Candy, drinks, snacks! Attendants stock shelves. They track what’s there. They report shortages or expired items. This ensures customers find what they need.

Reporting Sales and Maintaining Records

Sales data is important. Attendants record it. They prepare reports. They keep records of sales and inventory. This helps management make decisions.

Adhering to Company Policies and Regulations

Following the rules is key to being a good fuel attendant.

Following Company Procedures for Customer Service and Operations

Companies have rules. Attendants follow them. This includes how to treat customers. It also covers how to handle transactions. Following procedures ensures smooth operations.

Complying with Environmental Regulations and Safety Standards

Environmental rules matter. Fuel attendants follow them. They prevent spills. They handle fuel safely. They follow fire safety rules. They understand hazard communication.

Maintaining a Professional Appearance and Demeanor

Looking professional is important. A positive attitude helps. Fuel attendants provide excellent customer service. This creates a good impression.

Conclusion

Fuel attendants do a lot. They pump fuel. They offer customer service. They maintain safety. They handle money. They follow the rules. They are essential to the smooth operation of gas stations. They ensure customer happiness. Their role is vital, now and in the future, even as technology changes.