Job Description

Apply for the personal shopper vacancies Do you have excellent customer skills?

Are you able to be thorough and pay attention to detail? Do you have the ability to use your initiative? OneCart is now looking for Shoppers to join our team.

Job Description :

As a personal concierge shopper, you will be required to offer advice and guidance on products, Apply for the personal shopper vacancies
prepare orders for delivery, and assist with customer queries. You should demonstrate excellent
communication skills and strive to exceed customer expectations. Personal concierge shoppers are
required to remain in-store during working hours.

To be successful as a Personal Shopper, you should be resourceful, energetic, and pay attention to detail
together with excellent customer service. Outstanding Personal Shoppers add value to the buying
experience and resolve any issues to the satisfaction of the customer Apply for the personal shopper vacancies

Duties and Responsibilities :

Helping customers make the best possible purchases by providing advice, guidance, and
excellent customer service.
• Supporting customers by fulfilling placed orders and making payments in person.
• Responding promptly and effectively to customers’ complaints and requests. Apply for the personal shopper vacancies

Apply for the personal shopper vacancies

• Advising customers on suitable substitutes for dated, discontinued, or unavailable products.
• Reporting customer issues, supply shortages, and inferior products to Management immediately.
• Engaging with customers and ensuring any special instructions given by the customer are followed. Apply for the personal shopper vacancies

Apply for the personal shopper vacancies

• Ensuring that orders are accurately selected, scanned, and packed.
• Assisting with order collection, packaging, loading, and payment, where required.
• Keeping track of product offerings and availability.
• Collaborating with store departments to ensure efficient service delivery. Apply for the personal shopper vacancies
• Consistently manage own priorities to achieve all deliverables.
• Follow any lawful and reasonable instructions from your supervisor. Apply for the personal shopper vacancies
• Act as part of the team and always assist other members of the team in achieving common goals. Apply for the personal shopper vacancies
• Consistently live and be an example of the Company’s values

Job Requirements:

1. Matric 
2. Must be based in the area or closer 
3. Must be Fluent in English 
4. Must be able to type in full sentences 

If you do not hear anything from us in the next 2 weeks, please consider your application unsuccessful. Apply for the personal shopper vacancies

Duties of a Personal Shopper

The demand for personal shoppers is on the rise, with statistics showing that clients are increasingly seeking professionals to help them navigate the complex world of fashion. Personal shopping goes beyond simply selecting clothes; it’s about understanding a client’s unique style and ensuring they feel confident in their appearance. This article will explore the essential duties of a personal shopper, delving into client relationships, sourcing products, styling, and effective shopping strategies.

Client Consultation: Active Listening and Needs Assessment

The first step in personal shopping is meeting clients. Listening is key during the consultation. Ask open-ended questions to uncover their preferences. Here are some examples:

• What clothing styles do you love and hate?
• Are there any colors you prefer or avoid?
• What occasions do you need outfits for?

These questions help in building a picture of the client’s taste and needs.

Style Profiling: Identifying Personal Style, Preferences, and Body Type

Next is style profiling. A personal shopper should assess the client’s body type and fashion preferences. Use visual resources like style guides or mood boards to communicate effectively. For instance, ask clients to bring images of outfits they admire. This helps in defining their style and makes the shopping process smoother.

Budget Management: Setting Realistic Expectations and Tracking Expenses

Understanding a client’s budget is vital. Many personal shoppers charge fees on average between $50 to $300 per hour. Set clear budget expectations early on to avoid misunderstandings. Keep track of all expenses and provide clients with a breakdown. This transparency builds trust.

Sourcing and Selection: Finding the Perfect Pieces

Research and Trend Analysis: Staying Updated on Current Fashion Trends and Brands

Personal shoppers must stay current with fashion trends. Follow fashion blogs, social media accounts, and trend forecasting websites. Websites like Vogue or Trendstop offer valuable insights into emerging styles. This knowledge allows personal shoppers to provide clients with fresh and trendy options.

Product Sourcing: Locating Items that Meet Client Needs and Budget

Once you understand the client’s needs, start sourcing products. Utilize both online and local stores to find items that fit their style. For effective online shopping, platforms like ShopStyle or LIKEtoKNOW.it can help in discovering fashion pieces across various retailers.

Curating Options: Presenting a Selection of Outfits and Accessories for Client Approval

After sourcing, curate a selection of outfits. Present them in a visually appealing way. Use labeled photos with outfit combinations. This helps clients visualize how pieces work together and makes the decision-making process easier.

The Art of Styling and Wardrobe Management

Outfit Coordination: Creating Stylish and Functional Outfits for Different Occasions

Creating outfits that suit various occasions is a crucial duty. Consider a client’s lifestyle when coordinating outfits. For example, if a client needs work outfits, include pieces that transition well from day to night.

Wardrobe Optimization: Streamlining the Client’s Existing Wardrobe

Wardrobe optimization is another essential duty. Many people have an average wardrobe with around 100 items. Help clients identify which pieces they wear regularly and which can be donated. This not only streamlines their closet but also makes finding outfit options easier.

Accessory Selection: Matching Accessories to Outfits for a Polished Look

Accessories play a big role in styling. Help clients select items like jewelry, hats, and bags that elevate their outfits. For example, a statement necklace can transform a simple dress into a standout look.

Shopping and Transaction Management: Efficiency and Professionalism

Shopping in-store requires strategic planning. Know which stores have the best selections for your client. Create a shopping itinerary to save time and avoid frustration. Arriving early can help avoid crowds.

Online Shopping: Utilizing E-commerce Platforms for Convenient Purchasing

Online shopping continues to grow, with e-commerce sales surging. Use platforms that offer style filters and customer reviews to make informed purchases. Websites like ASOS or Nordstrom can be great resources.

Transaction Processing: Handling Payments, Returns, and Exchanges

Ensure a smooth transaction process. Familiarize yourself with return policies and keep receipts organized. Use order management systems to track purchases efficiently. This organization saves time and enhances professionalism. Apply for the personal shopper vacancies

Building Client Relationships: Trust and Loyalty

Communication: Maintaining Regular Contact with Clients

Consistent communication is key to solid client relationships. Use scheduling software to set reminders for check-ins. Updates on new arrivals or seasonal trends keep clients engaged and informed.

Feedback and Refinement: Adapting to Client Preferences and Feedback

Listening to client feedback is essential. For example, if a client prefers a certain style, incorporate more of that into future selections. Adapting to their preferences shows dedication and helps refine your services.

Client Retention: Strategies for Building Long-Term Relationships

Building loyalty is important for success. Statistics show that retaining existing clients can boost profits by up to 95%. Offer exclusive deals or personalized services to keep clients coming back. Apply for the personal shopper vacancies

Conclusion: Your Path to Personal Shopping Success

Being a personal shopper involves various duties that require skill, intuition, and dedication. Understanding client needs, sourcing products, and building relationships are key to thriving in this field. By mastering these duties, you pave the way for a fulfilling career. Embrace the journey, and unlock your potential as a personal shopper.