Essential:

Grade 12 / Matric
A minimal of 6 months’ journey cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic purchaser service
Willing and capable to work retail hours

Job Description:

Adhere to Dis-Chem’s client carrier insurance policies and procedures
Establish a expert relationship with customers
Report purchaser complaints and compliments to the Frontline Supervisor, or keep management
Adhere to the purchaser turnover hourly rate
Be conscious of present day income and promotions
Ensure colleagues and clients are no longer uncovered to any risk
Carry out and control Dis-Chem five superstar conversation principles
Be accountable for money flow
Ensure all line voids and rate adjustments are accredited and signed off by means of the supervisor
Exchange merchandise for clients and take delivery of back items by means of clients when approved to do so
Transact all purchases – get hold of and technique all repayments (cash, financial institution cards, vouchers, coupons, different types of payments) universal by means of Dis-Chem
Process all loyalty playing cards inclusive of these of our accelerator companions (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Ensure money is positioned in drop secure in accordance to Dis-Chem’s SOPs
Ensure utilization of your code and password is confined to solely you; is safe, and is changed regularly
Ensure all outgoing stock/items/scripts are scanned and paid for
Ensure that all cash is strictly saved safely and securely interior the till
Handle each day takings confidentially, and solely talk about with management
Be alert, recognize and record suspicious behaviour to management
Address queries concerning shop merchandise
Adhere to Dis-Chem’s protection insurance policies and procedures

Competencies:

Essential:

In-depth information of working money registers, and preserving money drawers
Knowledge of processing sales, refunds and payments
Strong command of English (written and oral)
Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse simple reports
Trustworthy and honest
Time administration

Advantageous:

Third extra language

Special prerequisites of employment:

Willing and in a position to work retail hours
Reliable transport and/or dwell in shut proximity to the store
South African citizen
Clear savings and crook data

apply here

Casual Cashier Responsibilities: A Complete Guide

Ever walked into a store and been greeted by a cashier who looked like they’d rather be anywhere else? Or, on the flip side, had a cashier make your day with a smile and quick service? That difference is huge! A casual cashier is usually someone working part-time or temporarily. This guide will tell you everything you need to know about their jobs, skills, and why they are so important.

Mastering the Transaction Process

A cashier’s main job is handling transactions. It is more than just taking money. It involves knowing the tech, being quick, and being careful.

Operating the Cash Register System

Cashiers use Point of Sale (POS) systems. Think of it as a fancy calculator and computer combined. Some have touchscreens, some use scanners. You’ll scan items, enter prices if needed, and total the sale. What if the scanner won’t scan? Try re-scanning, entering the code manually, or asking for help. Practice makes perfect! Get to know the system.

Handling Cash, Credit, and Other Payment Methods

Cashiers handle all types of payment. Counting cash is crucial. You must count it right when you give change or start your shift. Credit and debit cards? Swipe or insert them and follow the prompts. Some places take checks or mobile payments like Apple Pay. Always double-check the amount. Watch out for large bills. Follow store rules. Security matters a lot.

Providing Accurate Change and Receipts

Accuracy is vital. Always double-check the change you give back. Count it out loud. It helps avoid mistakes. Receipts are a must. They show what the customer bought. Offer both paper and digital receipts. This provides convenience for the customer. This makes them happy!

Delivering Exceptional Customer Service

Being a cashier is not only about money. It is about people. Good service makes customers want to return.

Greeting Customers and Providing Assistance

A friendly “hello” goes a long way. Smile! Ask if they found everything okay. If they need something, help them find it. Know where things are in the store. If you don’t know, find someone who does. First impressions really do matter!

Handling Customer Inquiries and Complaints

Customers might have questions. Be ready to answer them. If someone is upset, stay calm. Listen to their problem. Try to solve it. If you cannot, get a supervisor. Don’t take it personally. Being polite makes a big difference.

Maintaining a Clean and Organized Checkout Area

A messy checkout is a turn-off. Keep your area clean. Wipe down the counters. Restock bags, tape, and receipt paper. A tidy space makes things faster and easier. Customers will appreciate it.

Maintaining Accuracy and Security

Mistakes cost money. Security prevents losses. Cashiers play a big part in both.

Balancing the Cash Drawer

At the start and end of your shift, count your cash. Make sure the amount in the drawer matches the record. If there is a difference, report it right away. Don’t ignore it. It could mean a simple mistake. It could mean something else.

Preventing Fraud and Theft

Be aware of fake money. Check for security features. If something seems off, refuse the bill. Watch for people acting strangely. If you think someone is stealing, tell a supervisor. Follow store rules to prevent theft. Your attention helps everyone.

Processing Returns and Exchanges

Returns and exchanges happen. Check the receipt. Make sure the item is in good condition. Follow store policy. Some things cannot be returned. If you are unsure, ask a supervisor. Doing it right prevents fraud and keeps customers content.

Contributing to Store Operations

Cashiers often do more than just work the register. They help keep the store running smoothly.

Stocking Shelves and Maintaining Inventory

Sometimes, cashiers stock shelves. They may also face products. Facing means pulling items to the front. This makes them look neat. If you see something is low, tell a manager. Your help keeps the store stocked.

Assisting with Store Opening and Closing Procedures

Opening and closing tasks vary. You might set up your register in the morning. At night, you might secure the store. Follow the checklist. Make sure everything is done right. This keeps the store safe and ready for business.

Following Store Policies and Procedures

Every store has rules. Follow them! Dress code matters. Break times matter. Attendance matters. If you are unsure about something, ask. Following rules makes everything run better.

Conclusion

Casual cashier responsibilities are varied. They include handling transactions, giving great customer service, keeping things accurate and secure, and helping with store operations. Each of these responsibilities matters. They create happy customers and contribute to a successful store. Want to be a great cashier? Develop these skills! You could also apply for cashier jobs, you know?